Mattermost

Connecting Mattermost to your Teamplify workspace lets you:

• Analyze work activity in team channels that you selected, including mentioned issues in public channels;
• Receive all types of notifications in Mattermost;
• Receive friendly reminders in public channels if you mention someone who's not available.

Installation

To connect Mattermost, please select Mattermost in the Integrations section of your Teamplify workspace. Here's a quick link:

Connect Mattermost

After adding your Mattermost integration, please check your team members' profiles and link them with correct Mattermost accounts. Teamplify needs this link to associate Mattermost chat activity with the right team member.

Uninstallation

If you need to remove your Mattermost integration, find it in the Integrations tab in your Teamplify workspace and click Disconnect in its properties.

Troubleshooting

If you can't see Mattermost chat activity in your Team Calendar, please check the following:

1. All team members have their Teamplify profiles linked to their Mattermost accounts;
2. Synchronization for this Mattermost channel is turned on. Teamplify only analyzes conversations that happen in channels that you selected in Mattermost integration settings. Teamplify has no access to direct messages and conversations in private channels. If a public channel conversation is not showing in the Team Calendar, please go to Integrations, click on your Mattermost integration, and check that the synchronization is enabled for this Mattermost channel.

Contact support

If you have any questions or need help, please don't hesitate to contact our support.